Personal Data Protection Notice
Pursuant to the Law No. 6698 on the Protection of Personal Data ("Law"), Merit Travel Tourism and Travel Inc. ("Merit") acts as the Data Controller with respect to the processing of your personal data.
In accordance with Article 10 of the Law, titled "Obligation to Inform," data controllers are required to inform individuals whose personal data they process about certain matters relating to such processing.
This Personal Data Protection Notice has been prepared by Merit to fulfill its obligation to inform under the Law and to ensure transparency and accountability regarding the processing of your personal data.
Data Subject
As you visit the website of Merit Travel Tourism and Travel Inc., you act in the capacity of a Website Visitor. Accordingly, with respect to the personal data processed during your use of the website, you are considered the Data Subject under the Law.
Data Controller
The Data Controller responsible for determining the purposes and means of processing your personal data and for establishing and managing the data filing system is Merit Travel Tourism and Travel Inc.
Personal Data Processed | Purposes of Processing | Legal Basis for Processing
| Personal Data Processed |
Purposes of Processing |
Legal Basis for Processing |
| Full Name, Email Address, Telephone Number, Selected Hotel, Source of Referral, and Your Message |
To retain the contact information of visitors who wish to communicate with us based on their consent. |
Pursuant to Article 5(1) of the Law No. 6698 on the Protection of Personal Data ("KVKK"), based on the data subject's explicit consent. |
| Hotel Reserved, Reservation Dates, Number of Adults and Children Included in the Reservation, and Room Preference |
For the performance of the hotel reservation/accommodation agreement. |
Pursuant to Article 5(2)(c) of the KVKK, where processing is necessary for the establishment or performance of a contract. |
| Connection Time, Connection End Time, IP Address, IP Protocol Used, and Amount of Data Transferred |
To fulfill the legal obligations of the data controller in accordance with Article 4 of the Law on the Regulation of Publications on the Internet and Combating Crimes Committed by Means of Such Publications concerning the responsibilities of hosting providers. |
Pursuant to Article 5(2)(ç) of the KVKK, where processing is necessary for compliance with a legal obligation. |
| Information Regarding the Web Pages You Visit |
For our legitimate interests, provided that such processing does not violate your fundamental rights and freedoms. |
Pursuant to Article 5(2)(f) of the KVKK, where processing is necessary for the legitimate interests of the data controller. |
Recipients of Personal Data and Purposes of Transfer
Merit Travel Tourism and Travel Inc. may transfer Users' personal data, as well as any additional data derived from such personal data or voluntarily provided by Users through the website, to third parties for the following purposes:
- responding to contact requests;
- fulfilling our legal obligations;
- improving the user experience;
- ensuring the security of users;
- creating and maintaining records and documents required for processing activities in electronic or physical form;
- complying with legal obligations relating to data retention, reporting, and disclosure as required by applicable legislation and competent authorities;
- providing the requested products and services;
- implementing our corporate governance policies;
- verifying users' identities; and
- improving system performance.
For these purposes, personal data may be shared with service providers such as call center providers, complaint management service providers, and software providers supporting security services, as well as with competent public institutions, authorities, administrative bodies, and judicial authorities where required by applicable law.
Merit Travel Tourism and Travel Inc. may transfer personal data to third parties located within Türkiye, limited to and proportionate with the purposes described above. Where the legal requirements are satisfied, personal data may also be transferred abroad in accordance with the applicable provisions of the Law.
Methods of Collecting Personal Data
Your personal data are collected automatically through electronic means when you use our website.
Your Rights Regarding Your Personal Data
Under the Law, data subjects are required to submit their requests concerning their personal data to the Data Controller before filing a complaint with the Personal Data Protection Board. Pursuant to Article 14 of the Law, complaints cannot be submitted directly to the Personal Data Protection Board.
Within the scope of the Law, you have the right to:
- learn whether your personal data are being processed;
- request information regarding the processing of your personal data;
- learn the purposes of processing and whether your personal data are used in accordance with those purposes;
- know the third parties to whom your personal data have been transferred, whether within Türkiye or abroad;
- request the rectification of incomplete or inaccurate personal data;
- request the erasure or destruction of your personal data where the reasons requiring processing no longer exist;
- request that third parties to whom your personal data have been transferred be notified of any rectification, erasure, or destruction carried out pursuant to the above rights;
- object to any outcome that is detrimental to you resulting exclusively from the automated processing of your personal data; and
- request compensation for damages incurred due to the unlawful processing of your personal data.
How to Submit Your Request
You may submit your request by:
- sending a written application to 19 Mayıs Mah. 19 Mayıs Cd. No:13 Net Plaza, Şişli / İstanbul, Türkiye;
- sending a message from your registered electronic mail (KEP) address to [email protected];
- using a secure electronic signature or mobile signature; or
- if your email address is registered in our systems, sending an email from that address to [email protected].
Your application must include:
- your full name and, if the application is submitted in writing, your signature;
- your Turkish Identification Number (for citizens of the Republic of Türkiye and the Turkish Republic of Northern Cyprus), or if you are a foreign national, your nationality, passport number, or other identification number, if any;
- your residential or business address for notification purposes;
- your email address, telephone number, and fax number, if any;
- the subject matter of your request.
Any information and documents supporting your request should also be attached where applicable.
Merit Travel Tourism and Travel Inc. reserves the right to verify your identity before processing your request.
For further information regarding the procedures and principles governing applications to the Data Controller, please refer to the Communiqué on the Procedures and Principles for Application to the Data Controller issued by the Personal Data Protection Authority.